"Server is not reachable or still initializing, please refresh the page in a few seconds ... CCR WS API not initialized yet [error=2 counts of InaccessibleWSDLException]" error launching Controller Web, caused by IIS Windows authentication

Troubleshooting

Problem

User launches IBM Cognos Controller Web. An error appears.

Symptom

Server is not reachable or still initializing, please refresh the page in a few seconds

Document Location

Worldwide

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Document Information

More support for:
IBM Cognos Controller

Software version:
10.4.1

Operating system(s):
Windows

Document number:
1125087

Modified date:
09 May 2025

UID

ibm11125087

IBM Support

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