Troubleshooting
Problem
User launches Controller Web. An error appears.
Symptom
Server is not reachable or still initializing, please refresh the page in a few seconds
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"ARM Category":[{"code":"a8m0z000000GnFaAAK","label":"Controller WEB"}],"ARM Case Number":"TS004026069","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.4.x","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
09 May 2025
UID
ibm16258223