IBM Support

Server fails to start after upgrade. Db2start fails with Symbol resolution failed.

Troubleshooting


Problem

An IBM Spectrum Protect server upgrade was successful, but Db2 fails to start and the db2start command fails with a "Symbol resolution failed" error message.  

Symptom

The following symptoms are seen:
 
1) The db2start command fails with the following messages:
 
tsminst1@yourhostname] /home/tsminst1 > db2start

Could not load program db2start:
Symbol resolution failed for db2start because:
Symbol sqlhaAmIinClusterEnvironment__FPbP9sqlf_kcfd (number 86) is not exported
from dependent module /opt/tivoli/tsm/db2/lib64/libdb2e.a[shr_64.o].
2) The db2ilist command does not return any instances.
3) The Db2greg -dump show command does not have the expected instance reference.
4) The db2iupdt -u tsminst1 tsminst1 command fails with the following messages:
DBI1978E Updating instance tsminst1 failed because the release
of the DB2 copy on which the instance is running is not the same
as the release of the target DB2 copy. Release of DB2 copy on
which the instance is running: 11.1. Release of target DB2 copy: 11.5.
5) The db2idrop command fails with the following message:
DBI1291E The instance tsminst1 was not found in the instance list.
6) The db2icrt -u tsminst1 tsminst1 fails with the following message:
The instance "tsminst1" already exists. Specify a new instance name.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB69","label":"Storage TPS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEQVQ","label":"IBM Spectrum Protect"},"ARM Category":[{"code":"a8m3p000000hAZuAAM","label":"Server"}],"ARM Case Number":"TS010208116","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Document Information

Modified date:
29 August 2022

UID

ibm16612221