Troubleshooting
Problem
A newly designed workflow using sendMailTemplate method of Business Process Manager CE_Operations failed, and it sent work items to Conductor queue with Error accessing the document content
Symptom
Here is the stack trace :
(isheet/oper/onlineWO#/authWO#/timerref#/rpt/dly/excpisheet/excptype#):
(Workflow/sendMailTemplate/5/16/1/F/F/Malfunction/0)
Work Performer Exception: LS-SH-FNET-V04D(100.100.2.25) Error
accessing the document content
[{"Product":{"code":"SSTHRT","label":"IBM Case Foundation"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Process Engine","Platform":[{"code":"PF033","label":"Windows"}],"Version":"4.5.2;4.5.1;4.5.0;5.0;5.1.0;4.5","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21585915