Technical Blog Post
Abstract
This tutorial aims at explaining the steps required to configure an SMTP account for sending e-mails in the IBM Maximo EAM 7.x. Additionally, this tutorial provides a usage example of this SMTP account.
Body
Objectives
Sending e-mails via Maximo is a feature that aims at alerting the users of some actions that take place within the system. In this article, I provide you with an example on how to send the password of a user via e-mail.
Prerequisites
The user must have Administrative access privileges (Administrator) in order to run the steps described in this tutorial.
Step 1
After logging into Maximo, open the system properties application as follows:
Go To > System Configuration > Platform Configuration > System Properties
Step 2
Filter the list of Global Properties by SMTP name. Then expand the mail.smtp.host value, as shown in the following picture:
Note: Depending on the SMTP server configuration, you might be required to complete the values of the mxe.smtp.user and the mxe.smtp.password properties.
Step 3
Insert the global value (the address of your SMTP server) into the Global Value field, as shown in the following picture:
Step 4
Click the appropriate icon to save the information you have added, as shown in the following picture:
Step 5
Enable the checkbox, click the “Live Refresh” icon to activate the information you have added. Then, click OK, as shown in the following picture:
Step 6
Access the users application as follows:
Go To > Security > Users
Step 7
Create a new user with name and e-mail address, as shown in the following picture:
Step 8
Enable the “E-mail Password to User” option and click OK, as shown in the following picture:
Step 9
Verify the received e-mail. Check whether it contains the password inserted into the Maximo users application, as shown in the following picture:
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
UID
ibm11134315