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SECURITY_35 - User ID already exists

Troubleshooting


Problem

  1. Every SCH Organization user must have a unique User ID.

    1. User ID have the following naming convention: 

      <ID>@<organization ID>

  2. User IDs are not case sensitive, e.g. if a user with User ID user@example-organization already exists, then you cannot create a new user with User ID User@example-organization.

Symptom

  1. Unable to create a new user in a Control Hub Organization

SECURITY_35.png

Resolving The Problem

  1. Ensure your new user’s user ID is unique in your SCH Organization.

  2. You can search User ID’s in the right search panel to check if your user ID matches an existing user

    SECURITY_35_search.png

  1. https://docs.streamsets.com/portal/controlhub/latest/help/controlhub/UserGuide/OrganizationSecurity/UsersGroups.html#task_lsq_4dr_dx

Document Location

Worldwide

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Document Information

Modified date:
15 March 2025

UID

ibm17186246

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