Troubleshooting
Problem
You receive a SOAP Fault when using Security Assertion Markup Language (SAML) assertions with the CICS Transaction Server for z/OS (CICS TS) Security Token Extensions Feature Pack. If a SAML Token is invalid, the linkable interface DFHSAML returns 1 in DFHSAML-RESPONSE container. This document provides some of the problems that can make a SAML Token invalid, and helps you determine what the root cause is.
Symptom
The end user of the webservice will typically receive a SOAP Fault like the following:
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:wsse="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-sece…" xmlns:wst="http://schemas.xmlsoap.org/ws/2005/02/trust">
<SOAP-ENV:Body>
<SOAP-ENV:Fault>
<faultcode>wsse:FailedAuthentication</faultcode>
<faultstring>A security token could not be authenticated</faultstring>
</SOAP-ENV:Fault>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>
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Document Information
Modified date:
08 October 2025
UID
swg21652198