Security certificate warning persists on IE browser

Troubleshooting

Problem

The security certificate warning persists despite following the steps to import the certificate into Internet Explorer (IE) browser's trusted root certificate authorities store when accessing TIP URL.

Symptom

The following warning persists on the IE browser session when accessing the TIP URL:

There is a problem with this website's security certificate.

The security certificate presented by this website was not issued by a trusted certificate authority.

The security certificate presented by this website was issued for a different website's address.

Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server.

We recommend that you close this webpage and do not continue to this website.

- Click here to close this webpage.

- Continue to this website (not recommended).

a. Choosing the option to close, the web page will terminate the browser session.

b. Choosing to continue will bring the user to the TIP login page but with the "Certificate Error" warning still indicated on IE's URL address pane.

[{"Product":{"code":"SSSHTQ","label":"Tivoli Netcool\/OMNIbus"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Web GUI","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.4.0","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

More support for:
Tivoli Netcool/OMNIbus

Software version:
7.4.0

Operating system(s):
Windows

Document number:
486365

Modified date:
09 May 2025

UID

swg21619794

IBM Support

Tips