IBM Support

Security Bulletin: XML entity expansion vulnerabilities in Rational ClearQuest (CVE-2014-3104)

Security Bulletin


IBM Rational ClearQuest is vulnerable to XML entity expansion attacks. These attacks could cause a denial of service.

Vulnerability Details

Subscribe to My Notifications to be notified of important product support alerts like this.
  • Follow this link for more information (requires login with your IBM ID)

CVE ID: CVE-2014-3104

Description: IBM Rational ClearQuest is vulnerable to a denial of service, caused by the failure to properly detect recursion during entity expansion by the XML parser. A remote attacker could exploit this vulnerability using a specially-crafted XML document containing a large number of nested entity references to consume all available memory resources.

CVSS Base Score: 5.0
CVSS Temporal Score: See for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (AV:N/AC:L/Au:N/C:N/I:N/A:P)

Affected Products and Versions

ClearQuest version

8.0.1 through
8.0 through
7.1.2 through
7.1.0.x, 7.1.1.x (all versions and fix packs)Affected


Upgrade to one of the following releases:

Affected VersionsApplying the fix
8.0.1.xInstall Rational ClearQuest Fix Pack 5 ( for 8.0.1
8.0.0.xInstall Rational ClearQuest Fix Pack 12 ( for 8.0
7.1.2.xInstall Rational ClearQuest Fix Pack 15 ( for 7.1.2
7.1.1.xInstall Rational ClearQuest Fix Pack 15 ( for 7.1.2

Note: inter-operates with all 7.1.1.x systems and can be installed in the same way as 7.1.1.x fix packs.

Workarounds and Mitigations


Get Notified about Future Security Bulletins





Change History

* 17 September 2014: Original version published.

*The CVSS Environment Score is customer environment specific and will ultimately impact the Overall CVSS Score. Customers can evaluate the impact of this vulnerability in their environments by accessing the links in the Reference section of this Security Bulletin.


Review the IBM security bulletin disclaimer and definitions regarding your responsibilities for assessing potential impact of security vulnerabilities to your environment.

[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"General Information","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.1;;;7.1.1;;;;;;;;;;7.1.2;;;;;;;;;;;;;;;8.0;;;;;;;;;;;;8.0.1;;;;","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
16 June 2018