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Security Bulletin: Multiple vulnerabilities in IBM Tealeaf Customer Experience portal

Security Bulletin


Summary

The IBM Tealeaf Customer Experience web portal is vulnerable to cross-site scripting and redirect attacks and does not manage portal passwords as documented.

Vulnerability Details

CVEID: CVE-2016-5975
DESCRIPTION:
IBM Tealeaf Customer Experience is vulnerable to cross-site scripting. This vulnerability allows users to embed arbitrary JavaScript code in the Web UI thus altering the intended functionality potentially leading to credentials disclosure within a trusted session.
CVSS Base Score: 5.4
CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/116368 for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N)

CVEID: CVE-2016-5976
DESCRIPTION:
IBM Tealeaf Customer Experience could allow a privileged user to obtain passwords to Tealeaf components.
CVSS Base Score: 4.9
CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/116369 for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N)

CVEID: CVE-2016-5977
DESCRIPTION:
IBM Tealeaf Customer Experience could allow a remote attacker to conduct phishing attacks, using an open redirect attack. By persuading a victim to visit a specially-crafted Web site, a remote attacker could exploit this vulnerability to spoof the URL displayed to redirect a user to a malicious Web site that would appear to be trusted. This could allow the attacker to obtain highly sensitive information or conduct further attacks against the victim.
CVSS Base Score: 6.8
CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/116370 for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:C/C:N/I:H/A:N)

CVEID: CVE-2016-5978
DESCRIPTION:
IBM Tealeaf Customer Experience is vulnerable to cross-site scripting. This vulnerability allows users to embed arbitrary JavaScript code in the Web UI thus altering the intended functionality potentially leading to credentials disclosure within a trusted session.
CVSS Base Score: 5.4
CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/116371 for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N)

CVEID: CVE-2016-5996
DESCRIPTION:
IBM Tealeaf Customer Experience does not enforce minimum password lengths which could make it more susceptable to brute force attacks.
CVSS Base Score: 7.5
CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/116654 for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N)

CVEID: CVE-2016-5997
DESCRIPTION:
IBM Tealeaf Customer Experience allows authenticated users to bypass security restrictions and change their password to one that does not meet minimum security standards.
CVSS Base Score: 4.3
CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/116655 for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N)

Affected Products and Versions

IBM Tealeaf Customer Experience 8.0-9.0.2

Workarounds and Mitigations

None

Get Notified about Future Security Bulletins

References

Off

Change History

14 September 2016: Initial version

*The CVSS Environment Score is customer environment specific and will ultimately impact the Overall CVSS Score. Customers can evaluate the impact of this vulnerability in their environments by accessing the links in the Reference section of this Security Bulletin.

Disclaimer

According to the Forum of Incident Response and Security Teams (FIRST), the Common Vulnerability Scoring System (CVSS) is an "industry open standard designed to convey vulnerability severity and help to determine urgency and priority of response." IBM PROVIDES THE CVSS SCORES ""AS IS"" WITHOUT WARRANTY OF ANY KIND, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CUSTOMERS ARE RESPONSIBLE FOR ASSESSING THE IMPACT OF ANY ACTUAL OR POTENTIAL SECURITY VULNERABILITY. In addition to other efforts to address potential vulnerabilities, IBM periodically updates the record of components contained in our product offerings. As part of that effort, if IBM identifies previously unidentified packages in a product/service inventory, we address relevant vulnerabilities regardless of CVE date. Inclusion of an older CVEID does not demonstrate that the referenced product has been used by IBM since that date, nor that IBM was aware of a vulnerability as of that date. We are making clients aware of relevant vulnerabilities as we become aware of them. "Affected Products and Versions" referenced in IBM Security Bulletins are intended to be only products and versions that are supported by IBM and have not passed their end-of-support or warranty date. Thus, failure to reference unsupported or extended-support products and versions in this Security Bulletin does not constitute a determination by IBM that they are unaffected by the vulnerability. Reference to one or more unsupported versions in this Security Bulletin shall not create an obligation for IBM to provide fixes for any unsupported or extended-support products or versions.

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Document Information

Modified date:
16 June 2018

UID

swg21990216