Question & Answer
Question
When archiving large files using IBM Content Collector (ICC) receiving the following error. SECURITY_ANONYMOUS_DISALLOWED : Access to Content Platform Engine was not allowed because the request was made anonymously instead of by an authenticated user
Cause
Archiving large files is very common use case using ICC.
Answer
- Locate the file called P84xConnectorService.exe.config from <ICC_Install_DIR>\ctms.
- Modify putblocksizekb & getblocksizekb from the default values to 10240. Like below
<content maxuploadthreads="4" putblocksizekb="10240" getblocksizekb="10240" /> - Save the changes and restart IBM Content Collector Taskroute Engine Service from Windows services.
[{"Product":{"code":"SSAE9L","label":"Content Collector"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"--","Platform":[{"code":"PF033","label":"Windows"}],"Version":"3.0;4.0;4.0.1;4.0.1.2;4.0.1.3","Edition":"All Editions","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
25 June 2018
UID
swg21988806