Secure connection using Web Express Logon with Web Start client fails in Host On-Demand

Troubleshooting

Problem

Using an IBM Host On-Demand web start client, if web express logon has been configured to establish a secure connection (i.e. https), the connection fails with the following error message on the screen.

“javax.net.ssl.SSLHandshakeException:sun.security.validator.ValidatorException:PKIX path building failed:
sun.security.provider.certpath.SunCertPathBuilderException:unable to find valid certification path to request target"

Use Case for Example:

If a user enters the below URL for Web Express Logon connection,

https://localhost:8443/amcms/CredMapper

a cached client or a download client works correctly. A pop up dialog gets displayed for selecting the right certificate in order to establish a connection. But in case of a web start client, the connection fails.

The below screen shot shows the configuration of secure Web Express Logon in Host On-Demand using deployment wizard.

Figure: Secure Web Express Logon URL

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSS9FA","label":"IBM Host On-Demand"},"Component":"","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF012","label":"IBM i"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"},{"code":"PF035","label":"z\/OS"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB70","label":"Z TPS"}}]

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Document Information

More support for:
IBM Host On-Demand

Software version:
All Versions

Operating system(s):
AIX, HP-UX, IBM i, Linux, Solaris, Windows, z/OS

Document number:
740159

Modified date:
16 November 2018

UID

ibm10740159

IBM Support

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