IBM Support

Scroll lock on remote control does not synchronize - IBM System x

Troubleshooting


Problem

Using the ScrLk on the keyboard, while the mouse is active in the remote control, will not illuminate and de-illuminate the button on the remote control. Both CapsLk and NumLk work fine. This symptom appears on the Linux platform.

Resolving The Problem

Source

RETAIN tip: H193397

Symptom

Using the ScrLk on the keyboard, while the mouse is active in the remote control, will not illuminate and de-illuminate the button on the remote control. Both CapsLk and NumLk work fine.

This symptom appears on the Linux platform.

The steps to recreate this issue are as follows:

  1. Open the remote control to blade.
  2. Enter it by clicking the mouse while the mouse is over view of the KVM window.
  3. Click the ScrLk button on the keyboard.
  4. Click the NumLk button on the keyboard.
  5. Click the CapsLk button on keyboard.

Note: The remote session buttons for ScrLk does not illuminate, however both CapsLk and NumLk buttons do illuminate.

Affected configurations

This tip is not machine specific.

This tip is not option specific.

The system is configured with at least one of the following:

  • Red Hat Enterprise Linux 3, any update
  • Red Hat Enterprise Linux 4, any update
  • Red Hat Enterprise Linux 5, any update
  • Red Hat Linux 5.0, any update
  • Red Hat Linux 6.0, any update
  • Red Hat Linux 6.1, any update
  • Red Hat Linux 6.2, any update
  • Red Hat Linux 7.0, any update
  • Red Hat Linux 7.1, any update
  • Red Hat Linux 7.2, any update
  • Red Hat Linux 7.3, any update
  • Red Hat Linux 8.0, any update
  • Red Hat Linux 9.0, any update
  • SUSE Linux 7.3, any Service Pack
  • SUSE Linux Enterprise Server 10, any Service Pack
  • SUSE Linux Enterprise Server 10 for AMD64/EM64T, any service pack
  • SUSE Linux Enterprise Server 7, any Service Pack
  • SUSE Linux Enterprise Server 8, any Service Pack
  • SUSE Linux Enterprise Server 8 for Itanium, any service pack
  • SUSE Linux Enterprise Server 8 for x86, any Service Pack
  • SUSE Linux Enterprise Server 9, any Service Pack
  • SUSE Linux Enterprise Server for AMD64/EM64T, any service pack
  • SUSE Linux Professional 8.0, any Service Pack
  • SUSE Linux Professional 8.2, any Service Pack
  • SUSE Linux Enterprise Desktop 10, any Service Pack
  • SUSE Linux Enterprise Desktop 10 for AMD64/EM64T, any Service Pack

Note: This does not imply that the network operating system will work under all combinations of hardware and software.

Please see the compatibility page for more information:

Solution

  1. Type xmodmap -pm to enable the ScrLk key.
  2. Type xmodmap -e 'add mod3 = Scroll_Lock' to find an unused modifier, such as "mod3". The ScrLk key should work now.
  3. Type /root/.Xmodmap in the hidden file.
  4. Type add mod3 = Scroll_Lock to create the hidden file, if it does not exist, to enable the ScrLk key every time X starts:

Additional information

This issue is about the Linux configuration for the key map setting. To get more information, the user can refer to the following URLs:

Document Location

Worldwide

Operating System

System x:Red Hat Linux

System x:SUSE Linux

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Document Information

Modified date:
29 January 2019

UID

ibm1MIGR-5076159