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Script error when accessing Oracle Web ADI after installing Planning Analytics for Microsoft Excel

Troubleshooting


Problem

After installing Planning Analytics for Microsoft Excel, users may see a 'Member not found' script error message and references to specific .js files when accessing Oracle Web ADI.

[{"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Planning Analytics v2.0 for Microsoft Excel","Platform":[{"code":"PF033","label":"Windows"}],"Version":"2.0.3;2.0.2;2.0.1;2.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSKVSF","label":"Planning Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
IBM Planning Analytics Local

Software version:
2.0.3, 2.0.2, 2.0.1, 2.0

Operating system(s):
Windows

Document number:
300621

Modified date:
09 May 2025

UID

swg22011178

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