Troubleshooting
Problem
In a clustered Sterling B2B Integrator (SBI) environment running on a Virtual Machine (VM), some of the nodes periodically display the status of "Node went down" or "Node is inactive". The frequency can range from once a day to once a week to once every several weeks.
Symptom
Operations > System > Cluster screen shows that one or more nodes have a status of "Node went down" or "Node is inactive"
Business Process (BP) status shows "Resource unavailable"
"Possibly node is down" message seen in the logs
[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"All Editions","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
06 December 2019
UID
swg21882985