Troubleshooting
Problem
Attempts to save a report in Report Builder for IBM Jazz Reporting Service (JRS) gives an 'Internal Server Error' after 20 minutes and fails to save the report.
Symptom
The report appears to be saving but after about 20 minutes you get an error:
Internal Server Error
The server encountered and internal error or misconfiguration and was unable to complete your request.
IBM_HTTP_server at <Your Server Name> Port 433.
There is no corresponding error in the rs.log.
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTU9C","label":"Jazz Reporting Service"},"ARM Category":[{"code":"a8m0z000000GnWbAAK","label":"Jazz Reporting Service-\u003EReport Builder-\u003EGraph Related"}],"ARM Case Number":"TS003507168","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
24 April 2020
UID
ibm16199114