IBM Support

Saving an Automation Document Processing Project fails with status code 500 service error

Troubleshooting


Problem

When you save an Automation Document Processing Project, the save fails.  The displayed error is:

Service error
Request failed with status code 500

Symptom

The cds pod log shows errors like these:

https://icp4adeploy-cdra-svc.adp.svc:9443/cdapi/v1/api/project/commit/CDD/master/
2022-04-13T20:11:42.440Z | ERROR | YYUN40 | rest.js [1209] request failed withstatus 500 - 
PUT https://icp4adeploy-cdra-svc.adp.svc:9443/cdapi/v1/api/project/commit/ADPPROJ/master/
2022-04-13T20:11:42.440Z | ERROR | YYUN40 | Error occurred in committing or creating 
snapshot. Will try to revert the changes from project definition.


Document Location

Worldwide


[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBYVB","label":"IBM Cloud Pak for Business Automation"},"ARM Category":[{"code":"a8m3p000000hAKPAA2","label":"Operate-\u003EADP Install\\Upgrade\\Setup"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Document Information

More support for:
IBM Cloud Pak for Business Automation

Component:
Operate->ADP Install\Upgrade\Setup

Software version:
All Versions

Document number:
6579235

Modified date:
10 February 2023

UID

ibm16579235

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