Troubleshooting
Problem
This technote describes when sandboxes/personal workspaces are deleted using one of 3 methods: TI ServerSandboxDelete, using the Reset icon from the application portal or using }tp_delete_sandboxes in Performance Modeler.
Symptom
Sandboxes are not deleted as they are in use but no users are using TM1 Application Web.
Message in TM1 Server.log:
INFO TM1.Sandbox SandboxGlobalAdmin::RunOperation: 'Delete'
Sandbox '[Default]_[}tp_tasks}{guid}].[Europe]_{guid}' matches criteria, but is currently in-use. It will be skipped.
No sandboxes were affected.
[{"Product":{"code":"SS9RXT","label":"Cognos TM1"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"TM1 Contributor","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.2","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
09 May 2025
UID
swg21977315