Troubleshooting
Problem
This document describes a possible solution for a report with sample Javascript custom controls that fails when run via the gateway. The report runs fine when accessed via the dispatcher.
Symptom
Report with Sample custom controls fails with error:
Error :
/samples/javascript/AutoRefresh/AutoRefresh.js", _G8J: null, _3RC: "Failed to load module.
↵scripterror
↵/samples/javascript/AutoRefresh/AutoRefresh.js"}
/samples/javascript/AutoRefresh/AutoRefresh.js", _G8J: null, _3RC: "Failed to load module.
↵scripterror
↵/samples/javascript/AutoRefresh/AutoRefresh.js"}
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.0.x","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
01 May 2025
UID
ibm10875678