Troubleshooting
Problem
In Information Server version 9.1, 11.3, 11.5 and later Salesforce connector returns the following error: UNSUPPORTED_CLIENT: TLS 1.0 has been disabled in this organization. Please use TLS 1.1 or higher when connecting to Salesforce using https"
Symptom
Salesforce job fails with the following error:
UNSUPPORTED_CLIENT: TLS 1.0 has been disabled in this organization.
Please use TLS 1.1 or higher when connecting to Salesforce using https.
[{"Product":{"code":"SSVSEF","label":"IBM InfoSphere DataStage"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"9.1;11.5;11.3","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
25 April 2025
UID
swg21986720