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S3_SPOOLDIR_20- Cannot connect to S3

Troubleshooting


Problem

  • The behaviour is seen when we start the pipeline/job, it will fail with the mentioned error message.

  • There could be multiple reasons for getting S3_SPOOLDIR_20 error code.

    Example:

  1. Incorrect Bucket name:

    S3_SPOOLDIR_20 - Cannot connect to Amazon S3, reason : com.amazonaws.services.s3.model.AmazonS3Exception: The request signature we calculated does not match the signature you provided. Check your key and signing method. (Service: Amazon S3; Status Code: 403; Error Code: SignatureDoesNotMatch; Request ID: X88A06533SXRX84E; S3 Extended Request ID: KQkWK2ec9/jR31bACAjxzcuQTbV0OiW72zkehSKf6kLmky5XKCkew3oJhBqfQJUcbU+zOXtm6Ic=; Proxy: null), S3 Extended Request ID: KQkWK2ec9/jR31bACAjxzcuQTbV0OiW72zkehSKf6kLmky5XKCkew3oJhBqfQJUcbU+zOXtm6Ic=

  2. Invalid endpoint specified in the option Region Other-specify:

    S3_SPOOLDIR_20 - Cannot connect to Amazon S3, reason : com.amazonaws.SdkClientException: Unable to execute HTTP request: <bucketname>.endpoint

  3. Incorrect Access Key ID and Secret Access Key specified when using AWS keys as Authentication Method:

    S3_SPOOLDIR_20 - Cannot connect to Amazon S3, reason : com.amazonaws.services.s3.model.AmazonS3Exception: The AWS Access Key Id you provided does not exist in our records. (Service: Amazon S3; Status Code: 403; Error Code: InvalidAccessKeyId; Request ID: BGTS5N1TE0B71XPX; S3 Extended Request ID: AqzQDezfpLmORycx9I0C3WA5ssfXJV27nCVJ8IHGA/vQlffT1shueiAh9HT2rUOo6EIs6e92rvY=; Proxy: null), S3 Extended Request ID: AqzQDezfpLmORycx9I0C3WA5ssfXJV27nCVJ8IHGA/vQlffT1shueiAh9HT2rUOo6EIs6e92rvY=

Symptom

  • We observe this error message when writing or reading data from Amazon S3 bucket.

Resolving The Problem

  • Depending on the error message, please verify and configure the correct values.

Document Location

Worldwide

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Document Information

Modified date:
15 March 2025

UID

ibm17186238

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