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Runtime Error: Stack Overflow after upgrading some Rational Products

Troubleshooting


Problem

This technote identifies an error that can occur when some IBM® Rational® products are upgraded to a newer version and IBM® Rational® RequisitePro® is running on an older version producing the error, Runtime Error: Stack Overflow, when attempting to open RequisitePro documents.

Cause

The upgrade process has registered newer product DLLs versions which conflict with the operation of the older version of RequisitePro.

Resolving The Problem

As this type of issue can occur in other IBM Rational products that are running in a mixed version environment. It is recommended that you keep all IBM Rational products at the same version level.

To resolve this issue you must upgrade RequisitePro to same version as the other installed IBM Rational products.



[{"Product":{"code":"SSSHCT","label":"Rational RequisitePro"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Document Properties","Platform":[{"code":"PF033","label":"Windows"}],"Version":"2003.06.00;2003.06.01;2003.06.10;2003.06.12;2003.06.13;2003.06.14;2003.06.15;2003.06.16","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

More support for:
Rational RequisitePro

Software version:
2003.06.00, 2003.06.01, 2003.06.10, 2003.06.12, 2003.06.13, 2003.06.14, 2003.06.15, 2003.06.16

Operating system(s):
Windows

Document number:
337677

Modified date:
16 June 2018

UID

swg21197247

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