Troubleshooting
Problem
This technote explains how to resolve an error, Runtime Error 381: Invalid property array and index, that might occur when using IBM® Rational® ClearQuest® with an IBM DB2® back-end database.
Symptom
When trying to associate an IBM Rational RequisitePro requirement to a ClearQuest record, using the Add from RequisitePro button in the Requirements tab, no requirements are displayed. When trying to create new requirements using the Create button the following errors are displayed:
Runtime Error '381': Invalid property array and index
and...
Automation error
Then when trying to create again:
ActiveX component can't create object
[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Integrations: IBM","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.0.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
More support for:
Rational ClearQuest
Software version:
7.0.1
Operating system(s):
Windows
Document number:
356771
Modified date:
04 December 2018
UID
swg21282269
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