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Running a VBScript to access ClearQuest on 64-bit Windows results in ActiveX error

Troubleshooting


Problem

Attempts to run a VBScript to access IBM Rational ClearQuest on a 64-bit Microsoft Windows system results in the error "ActiveX component can't create object: 'CLEARQUEST.SESSION'".

Symptom

Running on a 64-bit Windows 2008 system, a VBScript that contains the following line of code invokes an error:

Set MySession = CreateObject("CLEARQUEST.SESSION") 


Here is the error message that displays:


---------------------------
Windows Script Host
---------------------------
Script: C:\Documents and Settings\Administrator\Desktop\test_VBS.vbs
Line: 1
Char: 1
Error: ActiveX component can't create object: 'CLEARQUEST.SESSION'
Code: 800A01AD
Source: Microsoft VBScript runtime error

---------------------------
OK
---------------------------

[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"API","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.1.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

More support for:
Rational ClearQuest

Software version:
7.1.1

Operating system(s):
Windows

Document number:
144727

Modified date:
29 September 2018

UID

swg21447229

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