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Running "scm" command line results in "Unexpected exception" java errors

Troubleshooting


Problem

Attempts to run "scm" from the command line results in the java error "Unexpected exception" using IBM Rational Team Concert (RTC).

Symptom

When you are running scm commands on a RTC client machine, you may get varieties of "Unexpected exception" java errors.

The error message can be:


Unexpected exception
java.lang.ArrayIndexOutOfBoundsException: Array index out of range: 4

Or


Unexpected exception
java.lang.NumberFormatException: For input string: "_Ua"

In the client log file under <RTC-client-install-dir>/scmtools/eclipse/configuration or under <sandbox>/.metadata/.log, you can see the log entries which will be similar to:

!ENTRY org.eclipse.osgi 2 0 2012-12-06 11:34:21.772
!MESSAGE The following is a complete list of bundles which are not resolved, see the prior log entry for the root cause if it exists:
!SUBENTRY 1 org.eclipse.osgi 2 0 2012-12-06 11:34:21.773
!MESSAGE Bundle org.eclipse.ui.win32_3.2.200.I20100509-0800 [5] was not resolved.
!SUBENTRY 1 org.eclipse.osgi 2 0 2012-12-06 11:34:21.773
!MESSAGE Bundle org.eclipse.ui.navigator.resources.nl2_3.4.202.v201102251823 [13] was not resolved.
!SUBENTRY 2 org.eclipse.ui.navigator.resources.nl2 2 0 2012-12-06 11:34:21.773
!MESSAGE Missing host org.eclipse.ui.navigator.resources_[3.4.0,3.5.0).
!SUBENTRY 1 org.eclipse.osgi 2 0 2012-12-06 11:34:21.773
!MESSAGE Bundle org.eclipse.swt.win32.win32.x86.nl1_3.6.2.v201102251823 [36] was not resolved.
!SUBENTRY 1 org.eclipse.osgi 2 0 2012-12-06 11:34:21.773
!MESSAGE Bundle org.eclipse.ui.navigator.resources.nl1_3.4.202.v201102251823 [39] was not resolved.
!SUBENTRY 2 org.eclipse.ui.navigator.resources.nl1 2 0 2012-12-06 11:34:21.773
!MESSAGE Missing host org.eclipse.ui.navigator.resources_[3.4.0,3.5.0).
!SUBENTRY 1 org.eclipse.osgi 2 0 2012-12-06 11:34:21.773
!MESSAGE Bundle org.eclipse.core.filesystem.win32.x86.nl1_1.1.201.v201102251823 [86] was not resolved.
...

[{"Product":{"code":"SSUC3U","label":"IBM Engineering Workflow Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"SCM","Platform":[{"code":"PF016","label":"Linux"}],"Version":"4.0;4.0.0.1;3.0.1.3;3.0.1.4;3.0.1.5","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21619911

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