Troubleshooting
Problem
In the case where IBM Cognos Controller 10.2.1FP4 is installed to run as a local client on a Windows 10 client machine, it is required that Microsoft .NET Framework 3.5 Service Pack 1 is installed.
Symptom
When launching IBM Cognos Controller 10.2.1FP4 the user will receive the following dialog prompting the user to download and install Microsoft .NET Framework 3.5.
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21981125