'Run-time error '91' - Object variable or With block variable not set' when trying to amend security

Troubleshooting

Problem

User launches 'Maintain - Rights - Security Groups'. User clicks on the 'Company Tab'. User attempts to amend the security groups but receives an error message. After clicking OK, Controller crashes and the user is ejected from the application.

Symptom

Cognos Controller

Run-time error '91':

Object variable or With block variable not set

OK

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"Controller (Frango) 2.3 MR1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Historical Number

1036294

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Document Information

More support for:
IBM Cognos Controller

Software version:
Controller (Frango) 2.3 MR1

Operating system(s):
Windows

Document number:
374991

Modified date:
08 May 2025

UID

swg21347395

IBM Support

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