Troubleshooting
Problem
User launches 'main' Controller client. User clicks on the green 'X' (to launch the Excel Controller Link). An error appears. However, if the user launches Excel separately via the standard method (icon on the Start menu) then Excel launches OK (no error).
Symptom
Microsoft Visual Basic
Run-time error '1004':
Application-defined or object-defined error
End Help
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
09 May 2025
UID
swg22006437