Troubleshooting
Problem
Resolve "SMTP host does not appear to support authentication ... Unrecognized authentication type" error when configure RTM Mail
Symptom
After setup SMTP Options in Settings -> Mail/DNS, for example,
Send a test email, got the error "SMTP host does not appear to support authentication ... Unrecognized authentication type"
Cause
SMTP server does not require authentication
Resolving The Problem
Leave SMTP Username and Password fields blank as instructed.
[{"Product":{"code":"SSZT2D","label":"IBM Spectrum LSF RTM"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SSVMSD","label":"Platform RTM"},"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Component":" ","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"","label":""}}]
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Document Information
Modified date:
17 June 2018
UID
isg3T1027231