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RTM GUI not show login page properly after installation

Troubleshooting


Problem

RTM GUI does not show login page properly after installation

Symptom

After install RTM 2.0.8 in Rhel 6,

When access http://<hostname>/cacti, the page looks like


Cause

Web server cannot interpret php code

Environment

Rhel 6

Diagnosing The Problem

Put a simple php file under httpd root /var/www/html and give it read-all permission

# cat test.php
<?php
phpinfo();
?>

Access the php file from web browser http://<hostname>/test.php
Nothing shows up.

On turning on browser debug, all the php code is commented out.

Resolving The Problem

Check /etc/httpd/conf/httpd.conf and /etc/httpd/conf.d/php.conf,

If both of them have the following two lines, comment them out in one of the files, and restart httpd

AddHandler php-script .php
AddType text/html .php


Having this same entry in both places leads to a conflict, requirement is to have it defined in one or the other to make it work.

[{"Product":{"code":"SSKU4M","label":"Platform RTM Data Collectors for LSF"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"--","Platform":[{"code":"PF016","label":"Linux"}],"Version":"2.0.8","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
19 August 2022

UID

isg3T1015308