IBM Support

"Revocation information for the security certificate..." error when testing the Report Server

Troubleshooting


Problem

Administrator launches 'Controller Configuration', and opens the section 'Report Server'. Administrator clicks 'test' button (tick). An error appears.

Symptom


Security Alert
Revocation information for the security certificate for this site is not available. Do you want to proceed?
[Yes] [No] [View Certificate]

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
IBM Cognos Controller

Software version:
10.2.1

Operating system(s):
Windows

Document number:
260663

Modified date:
08 May 2025

UID

swg21701586

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