Return Code: 724 - Cannot connect to the Connect:Enterprise server. (SCI83115)

Resolving The Problem

The Connect:Enterprise for UNIX FTP server can be used to take the place of system standard FTP to provide a more secure point of entry to your UNIX system. The following steps can help you replace system standard FTP with Connect:Mailbox for UNIX FTP server. In our example, we will use AIX as the operating system type.

In your Connect:Enterprise for UNIX binary directory ($CMUHOME/aix/bin), change the owner of the FTP binaries and setuid to "root". This change will allow C:MU to listen on the standard FTP port (21).

$ chown root cmuftpd ftpd ftp
$ chmod 4755 cmuftpd ftpd ftp

Edit the communication port definition file for FTP ($CMUHOME/cpd/ftp.cpd) to change the value for
PORTLISTENER to 21:

PORTLISTENER = 21

Delete or comment out the line in /etc/inetd.conf that refers to ftp, for example:
# ftp stream tcp nowait root /etc/ftpd ftpd

Signal inetd so that the change will take effect:
$ kill -1 `cat /etc/inetd.pid`

Restart CONNECT:Enterprise for UNIX so that its configuration changes will take effect:
$ cmushutdown -I
$ cmustartup
Delete the bad cert in the trusted root.

Increase max number of simultaneous FTP connections.

For more information about cmuftpd daemon parameters, go to Sterling Connect:Enterprise for UNIX Documentation > Chapter 5 "Starting and Stopping Sterling Connect:Enterprise > Topic "cmuftpd Parameters"

Make certain that Connect:Enterprise is running on the expected port used for the FTP sessions.