Release Notes
Abstract
MaaS360 adds a barcode to the MaaS360 Support container, allowing users to retrieve the device serial number by scanning that barcode.
Content
Prerequisite: Administrators must use the advanced configuration flag to enable barcode in the Support container.
Steps:
- Go to Security > Policies and then open a persona policy.
- Navigate to WorkPlace > Security > Configure Other Settings > Advanced Configuration Details.
- Add the following key and values:
| Flag | Value |
| EnableBarCodeForDeviceSerialNumber | Yes |
When the policies reach the device, the barcode is displayed in the Support container.

Users can scan the barcode to retrieve the device serial number.
[{"Type":"MASTER","Line of Business":{"code":"LOB24","label":"Security Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSXX","label":"IBM MaaS360"},"ARM Category":[{"code":"a8m0z000000070ZAAQ","label":"WORKPLACE"}],"Platform":[{"code":"PF014","label":"iOS"}],"Version":"All Versions"}]
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Document Information
Modified date:
08 June 2021
UID
ibm16461899