Results Export using SCP Fails with Error: lost connection; RESULT=connection refused

Troubleshooting

Problem

You are transferring exports using SCP (e.g. audit results, datamarts) to a Linux host and they fail. There are errors in the guard_filetransfer_log similar to:

15965 Thu Aug 29 06:30:00 2019 guard_filetransfer.pl: Starting file transfer.

15965 Thu Aug 29 06:30:00 2019 scp STDOUT> spawn /usr/bin/scp -q -P 22 /var/tmp/MyReport.csv.gz guarduser@host.com:/mypath/reports/

15965 Thu Aug 29 06:30:01 2019 scp STDOUT> lost connection

15965 Thu Aug 29 06:30:01 2019 scp STDOUT> RESULT=connection refused

15965 Thu Aug 29 06:30:01 2019 SCP to: host.com, User: guarduser, Path: /mypath/reports/, File: /var/tmp/MyReport.csv.gz

15965 Thu Aug 29 06:30:01 2019 Error code: 1

15965 Thu Aug 29 06:30:01 2019 transfer to primary and secondary host failed or there is only primary and transfer to it failed

Many exports are scheduled around the same time from multiple appliances to the same remote host.

Document Location

Worldwide

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Document Information

More support for:
IBM Security Guardium

Software version:
All Versions

Operating system(s):
Linux

Document number:
1079091

Modified date:
11 November 2019

UID

ibm11079091

IBM Support

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