IBM Support

Restarting Rational Change service by using the net stop/start command fails to restart the service

Troubleshooting


Problem

Attempts to start or stop the IBM Rational Change service using the net stop and net start commands results in the failure to start or stop the service.

Symptom

Run the following net stop/start command:

  • net stop RationalChange<port_number>
  • net stop RationalChange<port_number>

where 'port_number' is the port number on which the service is running.

Rational Change service fails to restart while using the net stop/start commands.

[{"Product":{"code":"SSYQQ2","label":"Rational Change"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF033","label":"Windows"}],"Version":"5.2;5.2.0.1;5.2.0.2;5.2.0.3;5.2.0.4;5.2.0.5;5.2.0.6;5.3;5.3.0.1;5.3.0.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
16 June 2018

UID

swg21575899