Troubleshooting
Problem
HPU cannot connect to Notebook when creating a new scoring group within the Health and Predict-Utilities application
Symptom
In the Health and Predict-Utilities Application
Go to the Left Pane and select Scoring
Select Create Group
Select a Notebook
You see the following error:
Cause
System Property setup in Maximo doesn’t match with the project in Watson Studio
Environment
Maximo Application Suite (MAS) Health and Predict-Utilities
Diagnosing The Problem
Confirm that the integration is properly configured between Maximo Application Suite (MAS) Health and Predict-Utilities and Cloud Pak for Data (C4PD)
Resolving The Problem
Steps:
- Click Application Administration -> System Properties
- Search for ‘hpu’
- In Maximo Health and Predict - Utilities, in the System Properties application, verify that a value is specified for each of the following properties (NOTE: A live refresh is needed after each property is edited and saved so the Current Values can be updated)
- hputilities.health.endpoint
- hputilities.watsonstudio.endpoint
- hputilities.watsonstudio.username
- hputilities.watsonstudio.password
- hputilities.watsonstudio.projectid
-
You must use the same username/password to log in Watson Studio
-
In Watson Studio, locate the project that you loaded HPU Notebooks and configuration files.
The project ID is in the URL (see screen capture)
-
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SST9A9I","label":"IBM Maximo Health, IBM Maximo Predict, IBM Maximo Health and Predict - Utilities"},"ARM Category":[{"code":"a8m3p000000F80cAAC","label":"Maximo Application Suite-\u003ETroubleshooting and Must Gathers"}],"ARM Case Number":"TS008612164","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
Was this topic helpful?
Document Information
Modified date:
17 April 2023
UID
ibm16561027