Troubleshooting
Problem
User clicks "Group - Consolidate with Status". User chooses some parameters, and clicks 'Run' button.
After a while, an error appears.
Symptom
Standard Error
Error details
Number: 5
Source: System.Web.Services
Description: The request failed with HTTP status 504: Timeout while reading response from Server
at System.Web.Services.Protocols.SoapHttpClientProtocol...
<...>
at Cognos.Controller.Proxy.FrBatchBT.WSFrBatchBT.clsBatchT_Batch)StringsGuid...
<.....>
Consolidation in process...
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Component":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.3.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
More support for:
IBM Cognos Controller
Software version:
10.3.1
Operating system(s):
Windows
Document number:
730063
Modified date:
09 May 2025
UID
ibm10730063
Manage My Notification Subscriptions