Troubleshooting
Problem
User clicks "Maintain - Database - Optimize" and starts the database optimisation routine. After approximately one minute, an error message appears.
Symptom
The request failed with HTTP status 503: Service unavailable.
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.3","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Historical Number
1036810
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Document Information
More support for:
IBM Cognos Controller
Software version:
8.3
Operating system(s):
Windows
Document number:
375063
Modified date:
08 May 2025
UID
swg21347444
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