IBM Support

"The request failed with HTTP status 405: Method Not Allowed" when launching Controller, caused by incorrect 'Controller URI for gateway' settings

Troubleshooting


Problem

User launches Controller client. User receives error.

Symptom



Error
An error occurred while trying to access the server.
http://servername/ibmcognos/cgi-bin/cognos.cgi?t=controller
[Details] [OK]

Error Details
The request failed with HTTP status 405: Method Not Allowed.

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
IBM Cognos Controller

Software version:
10.1.1

Operating system(s):
Windows

Document number:
499567

Modified date:
08 May 2025

UID

swg21653498

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