IBM Support

"The request failed with HTTP status 405: Method Not Allowed" when launching Controller, caused by incorrect 'bitness' level

Troubleshooting


Problem

User launches Controller client. User receives error

Symptom



Error
An error occurred while trying to access the server.
http://servername/ibmcognos/cgi-bin/cognosisapi.dll?t=controller
[Details] [OK]

Error Details
The request failed with HTTP status 405: Method Not Allowed.

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1;10.1.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
08 May 2025

UID

swg21654607