Troubleshooting
Problem
Reports that are saved on the external file system cannot be accessed and this error is issued: REP-API-1001 Repository error.
In the cogserver.log we found this:
DISP 6107 1 Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices configure repositoryService Failure <messages><message><messageString>org/slf4j/helpers/MessageFormatter.format(Ljava/lang/String;Ljava/lang/Object;)Ljava/lang/String;</messageString></message></messages> org/slf4j/helpers/MessageFormatter.format(Ljava/lang/String;Ljava/lang/Object;)Ljava/lang/String; java.lang.NoSuchMethodError: org/slf4j/helpers/MessageFormatter.format(Ljava/lang/String;Ljava/lang/Object;)Ljava/lang/String;
at org.slf4j.impl.Log4jLoggerAdapter.debug(Log4jLoggerAdapter.java:223)
at net.sf.ehcache.config.ConfigurationFactory.parseConfiguration(ConfigurationFactory.java:73)
at com.ibm.cognos.cm.repositoryService.cache.CacheProvider.configureEHCache(CacheProvider.java:194)
at com.ibm.cognos.cm.repositoryService.cache.CacheProvider.setupCache(CacheProvider.java:124)
at com.ibm.cognos.cm.repositoryService.cache.CacheProvider.configure(CacheProvider.java:74)
at com.ibm.cognos.cm.repositoryService.RepositoryHandler.configure(RepositoryHandler.java:289)
at org.slf4j.impl.Log4jLoggerAdapter.debug(Log4jLoggerAdapter.java:223)
at net.sf.ehcache.config.ConfigurationFactory.parseConfiguration(ConfigurationFactory.java:73)
at com.ibm.cognos.cm.repositoryService.cache.CacheProvider.configureEHCache(CacheProvider.java:194)
at com.ibm.cognos.cm.repositoryService.cache.CacheProvider.setupCache(CacheProvider.java:124)
at com.ibm.cognos.cm.repositoryService.cache.CacheProvider.configure(CacheProvider.java:74)
at com.ibm.cognos.cm.repositoryService.RepositoryHandler.configure(RepositoryHandler.java:289)
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Component":"","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"10.2.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
ibm10880757