Question & Answer
Question
Reports are getting exported in xml format when they are expected to download in excel sheet
Answer
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Question
Reports are getting exported in xml format when they are expected to download in excel sheet
Answer
You? can download report in xls format which can be open in Excel sheetQuestion
Reports are getting exported in xml format when they are expected to download in excel sheet
Answer
1. Go to Tealeaf -> Portal Management -> Cx Settings -> Miscellaneous > Double click on "Excel Export Extension" attribute.
Change " Excel Export Extension"? to "xls"
2. Save the change .
3. Now try to export report in Excel you will get file downloaded in xls format.
(Please note? once you open downloaded file in Excel you may get an error which you can ignore and load the file. )
Version this article applies to
8.x9.x
"
[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSERNK","label":"Tealeaf Customer Experience"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"","label":""}}]
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Document Information
Modified date:
08 December 2018
UID
ibm10777985