Troubleshooting
Problem
Attempts to generate a report with a remote engine fails with error "Unable to access license factory" in IBM Rational Publishing Engine (RPE)
Symptom
Report generation will start but will then fail with errors similar to the following:
CRRPE1034I Processing document template 1 of 1.
Unsigned template found. This document generation will consume a RPE
license.
Unable to access license factory.
CRRPE1034I Aborting engine execution...
CRRPE1024E Document generation failed
In French:
[RRDG_1:21-CORE] CRRPE3010E La licence n'a pas pu être vérifiée.
Impossible d'accéder à la fabrique de licences.
com.ibm.rational.rpe.common.utils.RPEException: Impossible d'accéder à la fabrique de licences.
at com.ibm.rational.rpe.engine.core.RPEEngine$RPELicenseImpl.checkLicense(RPEEngine.java:77)
at com.ibm.rational.rpe.engine.core.RPEEngine$RPELicenseImpl.checkLicense(RPEEngine.java:165)
at com.ibm.rational.rpe.engine.core.RPEEngine.checkoutLicense(RPEEngine.java:229)
at com.ibm.rational.rpe.engine.core.RPEEngine.beginDocgen(RPEEngine.java:289)
at com.ibm.rational.rpe.engine.RRDGEngine.run(RRDGEngine.java:1064)
at java.lang.Thread.run(Thread.java:798)
Caused by: com.ibm.rcl.telelogic.LicenseConfigurationException: java.lang.UnsatisfiedLinkError: rcl_telelogic (Not found in java.library.path)
null
at com.ibm.rcl.telelogic.FLEXLicenseControl.LoadLicenseLibrary(Unknown Source)
at com.ibm.rcl.telelogic.FLEXLicenseControl.<init>(Unknown Source)
at com.ibm.rcl.telelogic.LicenseControlFactory.getLicenseControl(Unknown Source)
at com.ibm.rational.rpe.engine.core.RPEEngine$RPELicenseImpl.checkLicense(RPEEngine.java:72)
... 5 more
[RRDG_1:21-CORE] CRRPE3010E La licence n'a pas pu être vérifiée.
Impossible d'accéder à la fabrique de licences.
[{"Product":{"code":"SSUBFB","label":"IBM Engineering Lifecycle Optimization - Publishing"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF033","label":"Windows"}],"Version":"1.0;1.1;1.1.1;1.1.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21666059