Troubleshooting
Problem
Attempts to start, stop, or configure the agent remotely from the portal fail.
Symptom
KDY1024E The agent failed to respond to the command /opt/IBM/ITM/bin/CandelAgent -h /opt/IBM/ITM -c stop t5 did not start or stop
[{"Product":{"code":"SS5MD2","label":"Tivoli Composite Application Manager for Transactions"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"ITCAM TRANSACT WRT 5724S79WB v710","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"7.4","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21689167