IBM Support

"The remote server returned an error: (599)" when click "Test" in Controller Configuration, caused by invalid security credentials

Troubleshooting


Problem

Administrator launches Controller Configuration, and opens section 'Report Server'. Administrator clicks 'test' button, but receives error.

Symptom



Invalid Report server URI

Error Details
The remote server returned an error: (599).

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
IBM Cognos Controller

Software version:
10.1.1

Operating system(s):
Windows

Document number:
235885

Modified date:
08 May 2025

UID

swg21661468

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