Troubleshooting
Problem
On startup, the Remedy gateway logs a Memory Allocation failure
Symptom
From the G_REMEDY.log -
Jun 12 09:17:05 2008: ARS_GATE :Debug: Failed to allocate memory (Requested size was 0 bytes)
Jun 12 09:17:05 2008: ARS_GATE :Error: ARS Writer: Memory allocation failure.
Jun 12 09:17:05 2008: ARS_GATE :Error: ARS Writer 'ARS_WRITER': Failed to build indexes (from UPDATE).
Jun 12 09:17:05 2008: ARS_GATE :Debug: WRITER ARS_WRITER WAITING ....
[{"Product":{"code":"SSSHTQ","label":"Tivoli Netcool\/OMNIbus"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Remedy ARS Gateway","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.4.0;7.3.1;7.3.0;8.1.0","Edition":"All Editions","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
09 May 2025
UID
swg21307587