IBM Workload Scheduler version 10.2.1 Release Notes
- Date
- December 7, 2023
- Release Name
- 10.2.1-IBM® Workload Scheduler-IWS-2023.12
- Product
- IBM Workload Scheduler version 10.2.1
- General Description
- IBM Workload Scheduler 10.2.1
- Product versions and components to which the release applies
- This release can be applied only on top of IBM Workload Scheduler V10.2.0, and subsequent releases.
This document provides important information about IBM Workload Scheduler version 10.2.1.
The most up-to-date version of this document can be accessed at the following URL: Download Documents, System Requirements, Release Notes.
It is divided into the following sections:
Features introduced with version 10.2.1
APARs and defects fixed in version 10.2.1
Resolved Common Vulnerabilities and Exposures (CVE)
Known limitations and workarounds
Package structure
Installing and upgrading to version 10.2.1
Documentation updates
Contacting IBM Workload Scheduler Software Support
Notices
APARs and defects fixed in version 10.2.1
This section lists APARs resolved in version 10.2.1.
Table 1. APARs addressed in version 10.2.1
| APAR NUMBER |
DESCRIPTION |
| IJ26359 |
JobStreamInPlan query didn't have the required How-Many field in the mandatory parameters |
| IJ29124 |
JOIN DEPENDENCIES LOADED INCORRECTLY DURING FINAL EXECUTION |
| IJ31613 |
JNEXTPLAN SCRIPT ACCEPTS INVALID OPTIONS |
| IJ33053 |
RESTFUL API ""SUBMIT JOB STREAM"" - NOT POSSIBLE TO SUBMIT WITH TIME RESTRICTION FILTERS |
| IJ40824 |
OPENSHIFT DYNAMIC AGENT JOB ABEND WITH AWKKUP024I AND AWKKUP020I MESSAGE |
| IJ41358 |
KB0099742 - TWS 9.4,95,10.1 STREAMS ARE NOT BEING ADDED TO THE PLAN DURING FINAL EVEN IF RUN CYCLE IS ALREADY DEFINED |
| IJ41797 |
9.5 ON WINDOWS SUBMIT JS FINAL FROM DWC CAN CAUSE MDM CRASH |
| IJ42166 |
ConfigureDB fails with java.lang.IllegalArgumentException: Unsupported protocolSSL_TLSv2 (DB2 ONLY) |
| IJ44514 |
KILL FAILS ONLY TO JOBS DEFINED UNDER FOLDERS |
| IJ45023 |
CONDITIONAL DEPENDENCY (DOCOND) DOES REMAIN UNDEFINED IF ANY OTHER DEPENDENCY IS NOT SATISFIED TOO |
| IJ45095 |
CONFIGURING TO USE THE SAME LTPA TOKEN_KEYS |
| IJ46158 |
UNABLE TO REGISTER NEW HP-UX AGENT DUE TO ISSUES WITH WS_WSCANHW.SH SCRIPT |
| IJ46420 |
FTA LOCALOPTS PERMISSION USER AND GROUP ARE SHOWING AS A ROOT IN 10.1 |
| IJ46693 |
TWS R3BATCH STOP WORKING WHEN USING THE NEW RFC 7.50 PATCH LEVEL 11 |
| IJ46698 |
STARTUPLWA/SHUTDOWNLWA FAILS TO START/STOP EDWA SSM AGENT AFTER UPGRADE FTA |
| IJ46714 |
CHECKSYNC JOB ABEND WITH ERROR AWSJCL075E AFTER CHANGING TWSUSER PASSWORD |
| IJ47034 |
SERVERINST: WAINST216E --WAPASSWORD CONTAINS INCORRECT CHARACTERS (ASTERISK '*') |
| IJ47130 |
ISSUE WITH V10.1.0.2 FILETRANFER (SENT IS OK BUT RECEIVE IS NOT) |
| IJ47135 |
EVEN CHANGING CONMAN TRACE AND LOG LEVELS TO WARNING, INFO MESSAGES ARE STORED INTO LOGS |
| IJ47142 |
REGARDING ITERATIVE JS SETTINGS |
| IJ47148 |
ADHOC PROMPTS CREATED WHEN PREDECESSOT FALLS OFF PLAN CREATED AT TOP LEVEL FOLDER |
| IJ47233 |
A CHANGE IN A RESOURCE QUANTITY IN THE DATABASE IS NOT ALSO IMPLEMENTED IN THE PLAN AFTER JNEXTPLAN |
| IJ47252 |
REPORTS GIVING INCORRECT OUTPUT WHEN THE BROWSER LANGUAGE IS KOREAN |
| IJ47271 |
INFORMATION ON COMPATIBILITY LIMITATIONS BETWEEN COMPOSER 10.1 AND 9.4 IS NOT LINKED TO THE INTEROPERABILITY TABLE |
| IJ47315 |
INCORRECT RESULT ON DWC FOR USER WITH MODIFY PRIVILEGE |
| IJ47323 |
ENCRYPTION OF SYMPHONY FILE IN ENVIRONMENTS WHERE A LARGE NUMBER OF NEEDS AND PROMPTS, ARE USED CAN INCREASE CPU % AND CAUSE INT |
| IJ47325 |
USEROPTS FILE IS CREATED WITH A PERMISSION READABLE BY OTHER USER |
| IJ47467 |
DATA GATHER OUTPUT DELETED WHEN OUTPUT AND WORKDIR PARMS HAS SAME VALUE |
| IJ47471 |
NOT ABLE TO ADD DEPENDENCY THROUGH CONMAN USING JOB STREAM ID |
| IJ47481 |
DBUSER IS NOT AUTOMATICALLY GRANTED ALL NEEDED ACCESS TO IBM Workload Scheduler TABLES ON THE DATABASE SERVER |
| IJ47505 |
MDM LIBERTY CRASHES DURING AN IWS COMPOSER REPLACE COMMAND PROCESSING |
| IJ47537 |
OPENS FILE DEPENDENCY IN WINDOWS NOT WORKING AFTER UPGRADING FROM 9.4.X TO 10.1.X |
| IJ47582 |
AIDA HOW TO ADD KPI CATEGORY |
| IJ47583 |
EVENT RULE DOCUMENTATION MISS SOME IMPORTANT NOTICE |
| IJ47644 |
AWSUI0145E ERROR ON SUBMITTING STREAM USING VARIABLES AFTER 10.1.0.2 UPGRADE |
| IJ47659 |
AUTOMATION HUB SALESFORCE PLUGIN DOCUMENTATION IS MISSING THE RESTRESOURCE URL MAPPING INSTRUCTIONS IN APEX FUNCTIONS |
| IJ47663 |
UNABLE TO MONITOR UPGRADE FTA/DA VIA DWC UPDATE AGENT |
| IJ47683 |
WRONG STEPS LISTED AT HTTPS://WWW.IBM.COM/DOCS/EN/WORKLOAD-AUTOMATION/9.5.0?TOPIC=EXAMPLES-EXAMPLE-10-UPGRADING-AGENTS-IN-CLUST |
| IJ47709 |
AIDA THE PLAN TIME FOR RETRAINING CAN NOT BE CHANGED |
| IJ47757 |
VULNERABILITY IN GUAVA (CVE-2023-2976) |
| IJ47841 |
IWS 10.1 DOCUMENT ABOUT AUDIT LOG |
| IJ47952 |
DWC 9.5 FIXPACK 6 INSTALL ISSUE ON AIX 7.1 |
| IJ48414 |
AIDA PROPHET_ORCHESTRATOR ""ALERT-SCHEDULE"" PARAMETER SHOULD BE ""SCHEDULE_ALERT"" |
| IJ48417 |
AGENTCERTIFICATEDOWNLOADER SCRIPT REQUIRES --DISPLAYNAME PARAMETER |
| IJ48418 |
REMOTE COMMAND PLUGIN RETURNS -1 WHEN THE RETURN CODE IS 1 |
| IJ48456 |
WAS CONSTANTLY CRASHES - LIBTWSPLANJNI.SO TENTATIVE FIX |
| IJ48491 |
THIS DESCRIPTION IS SAME ON V9.5 AND V10.1 IN DOCUMENT, BUT CONTENT IS DIFFERENT FOR 9.5 |
| IJ48505 |
UPGRADING Z-CENTRIC AGENTS FOR SUPPORTED OS RELEASES FROM IWS 9.4.0.XX TO 10.1.0.XX |
| IJ48550 |
UNABLE TO ADD NEW AGENT THROUGH COMPOSER IN 9.5 FP3 |
| IJ48586 |
AIDA DOCUMENTATION FOR ALERT DEFINITION |
| IJ48603 |
AIDA - MDM LIBERTY CAN NOT BE STARTED IF EXPOSING METRICS ACCORDNG TO THE AIDA DOCUMENTATION TO MODIFY PROMETHEUS.XML |
| IJ48628 |
WEBSPHERE MQ PLUGIN | UPGRADE AGENT FROM 9.X TO 10.1 DID NOT SET INTO ITA.INI THE 2 KEYWORDS ARE MISSING |
| IJ48750 |
ALL THE KPIS REMAINS DISPLAYED AS "NEVER TRAINED" UNDER COMBINATION OF IWS ENGINE V10.2 AND AIDA V10.2 |
| IJ48777 |
IN CONMAN SS ONLY SOME JOB STREAMS IS NOT DISPLAYED |
| IJ48841 |
CONMAN SBS GENERATED JAVACORE WITH THE COMPILERJNI.CPL_CREATESYM NEW FUNCTION |
| IJ48945 |
THE FOLLOWING ERROR IS LOGGED IN WINDOWS VIEWER EVERY TIME A DAILY JOB IS EXECUTED |
| IJ48989 |
INCORRECT INFO ON THE DOCUMENTATION FOR UPDATING THE DWC |
| IJ49034 |
FAILING TO GET THE BACKUP VALUE, THE ESTIMATED TIME IS SET TO THE DEFAULT ONE, WHICH IS 0 |
| IJ49064 |
POTENTIAL EDWAPROXY COMMUNICATION FAILURE WHEN FTA CENTRALIZED UPDATE IS GOING THROUGH DM |
| IJ49067 |
ALL THE KPIS REMAINS DISPLAYED AS ""NEVER TRAINED"" UNDER COMBINATION OF IWS ENGINE V10.1 FP3 AND AIDA V10.2 |
| KB0106666 |
Single Signon does not work when replicaset is 2 (for wa-console) |
Resolved Common Vulnerabilities and Exposures (CVE)
The following CVEs have been resolved:
Known limitations and workarounds
The following are software limitations and workarounds that affect IBM Workload Scheduler 10.2.1:
- Mixed-version environment with a master domain manager at a version earlier than 9.5 FP4
- Before you install a component at version 10.2.1 in an environment with a master domain manager at a version earlier than 9.5 FP4, install the fix for IJ47731 on the back-level master domain manager.
- The fix is available on IBM Fix Central for version 9.4 FP7.
- For other product versions, contact Software Support.
- For more information, see IJ47731: CHECKSYNC JOB FAILED IN IWS 10.1 FP02 - AWSJCL075E ERROR.
- Rest API submit job stream not possible with time restriction filters
- Submitting a job stream with restful API is not possible when using time restriction filters.
- Workaround
- The Rest API is
POST /plan/{planId}/jobstream/{jobstreamId}/action/submit_jobstream with the jobstreamId as NONE value, the planId where the job stream has to be submitted and the body with the SubmitJobStreamInfo as following:
{
"inputArrivalTime": "2023-07-04018:01:29.371Z",
"alias": "JSALIAS",
"jobstream":
{ *RESPONSE_OF_MAKEJOBSTREAM* }
}
To avoid inserting manually all jobs definitions, use the response of the Rest API POST /plan/{planId}/jobstream/{jobstreamId}/action/make_jobstream that requires the jobstreamId, the planId and the following body:
-
{ "inputArrivalTime": "2023-07-04T08:01:29.371Z", "alias": "JSALIAS" }
The response of the make_jobstream Rest API can be used as a job stream field in the submit_jobstream API body. Before calling the Rest API it is necessary to replace all the occurrences of timeRestriction with the correct ones and whatever you need to change for the submission.
- Pool workstation details defined on the dynamic domain manager are not visible after switching the dynamic domain manager to backup dynamic domain manager
- When you install a dynamic domain manager and then switch it to backup dynamic domain manager, the operation seems to be successful if you check the environment from the command line, but in the dynamic domain manager database some fields in the
PPS_PRODUCT_PROPERTIES table are not correctly updated and still refer to the workstation which was previously the dynamic domain manager. An error similar to the following is returned:
AWSJOM177E An error occurred getting the definition of the workstation
"<POOL_NAME>". The workload broker server is currently unreachable.
- Workaround
- To work around the problem, perform the following steps:
- Retrieve the domain ID by running a query similar to the following:
select hex(CAST(DOM_ID as VARCHAR(100)))
as DOM_ID,DOM_NAME from MDL.DOM_DOMAINS order by DOM_NAME
- Check that the domain ID is correct.
- Correct the following fields in the table:
- DomainManager.Workstation.Name
- This is the workstation name of the new dynamic domain manager. Verify the current value is the expected one. You can obtain this value using the conman command line or from the
MDL.WKS_WORKSTATIONS table on the master domain manager.
- MasterDomainManager.HostName
- This is the full qualified host name or the IP of the new master domain manager. Verify the current value is the expected one. You can obtain this value using the conman command line or from the
MDL.WKS_WORKSTATIONS table on the master domain manager.
- MasterDomainManager.Name
- This is the workstation name of the new master domain manager. Verify the current value is the expected one. You can obtain this value using the conman command line or from the
MDL.WKS_WORKSTATIONS table on the master domain manager.
- MasterDomainManager.URIs
- This is the list of the master domain managers to be contacted by the dynamic domain manager The list must contain in the first position the new master domain manager and in second position the new backup master domain manager
- DomainManager.Workstation.Address
- This is the full qualified host name or the IP of the new dynamic domain manager.
For more information, see the technote available at Pool Workstation Details defined under the DDM are not Visible After Upgrade to 10.1
- Event-driven Workload Automation: the event is not triggered if the login value contains a domain
- Domain names are not supported in login values.
- Workaround
- To work around this problem, use a wild card in place of the user domain name, as shown in the following example:
<attributeFilter name="Login" operator="eq">
<value>*ITAuser</value>
</attributeFilter>
- Dynamic agents upgraded from v 10.1 to 10.2.1 cannot connect to the master domain manager
- This problem is caused by a parameter located in the ita.ini file, which must be deleted. Stop the agent, delete the ssl_ciphers parameter, and restart the agent.
-
Event action for email plug-in fails
Event action for email plug-in fails to send emails and completes with error null.
- Installing or linking a fault-tolerant agent earlier than 10.2 in an environment configured with new default or new custom certificates
- If you install or link a fault-tolerant agent earlier than V10.2 to an environment with a master domain manager at version 10.2.1 or later using new custom or new default certificates, you need to manually install the certificates on the fault-tolerant agent. To perform the manual installation, you can follow the steps below:
- Shut down the workstation of the fault-tolerant agent
- Create a backup of the localopt file
- Create a new folder under the target fault-tolerant agent as in the following example: <TWS_DATA_DIR>/<new_cert_folder>
- From the master domain manager, copy the files under TWA_DATA_DIR/ssl/depot
- Paste the TWA_DATA_DIR/ssl/depot files from the master domain manager into the <TWS_DATA_DIR>/<new_cert_folder> new directory
- Update the localopts file of the fault-tolerant agent by changing the values of the following properties:
-
- SSL Key: <TWS_DATA_DIR>/<new_cert_folder>/tls.key
- SSL Certificate: <TWS_DATA_DIR>/<new_cert_folder>/tls.crt
- SSL key pwd: <TWS_DATA_DIR>/<new_cert_folder>/tls.sth
- SSL CA certificate: <TWS_DATA_DIR>/<new_cert_folder>/ca.crt
- Turn on the workstation of the fault-tolerant agent.
Package structure
For a detailed list of available packages, see the 10.2.1 Quick Start Guide (Part number M0GNCML) document available in IBM Fix Central.
Installing and upgrading to version 10.2.1
This section describes how to apply version 10.2.1 to IBM Workload Scheduler.
- Installation notes
-
After the installation completes, verify the following information:
- This release installs a new version of the file tws_env.sh (tws_env.cmd) and also creates a backup file named, tws_env.sh.bk (tws_env.cmd.bk), which are both saved to the TWA_HOME/TWS directory, where TWA_HOME is the IBM Workload Scheduler installation directory. After completing the installation, if you have modified the original version, merge the content of the new version with the content of the customized version to carry your customized content into the new version.
- When merging the two versions as described above, ensure you do not modify the paths to OpenSSL libraries.
- On IBM i operating systems, if you want to install the release on the agent for z/OS and IBM Workload Scheduler Dynamic Agent, verify that the user profile used as TWSUser is not a member of a group profile. Set the group profile associated with the TWSUser to *NONE. If the TWSUser is a member of a group, the installation fails.
- Only on Windows™ operating systems, to correctly display double-byte character set (DBCS) characters, perform the following actions:
- Set the
LANG environment variable to the DBCS language code you want to use, for example, set LANG=zh_CN.
- Set the
TWS_TISDIR environment variable to the IBM Workload Scheduler home directory, for example, set TWS_TISDIR=C:\FTA\TWS.
- Open the Control Panel window and click Clock, Language, and Region.
- Click Region and Language.
- In the Format tab, choose from the Format drop-down list the language you want to use.
- In the Keyboards and Languages tab, under Display Language, click install and follow the steps to install the DBCS language pack you want to use.
- In the Administrative tab, click Change system locale and, from the drop-down list, choose the language (system locale) you want to use.
Note that all the settings must be consistent, that is they must refer to the same DBCS language setting. After you have completed these changes, reboot your workstation to have the changes take effect.
- When installing a dynamic agent or a fault-tolerant agent, ensure that the agent name does not start with a number. If the name of the dynamic agent starts with a number, use the -displayname parameter at installation time to specify a different name. If the name of the fault-tolerant agent starts with a number, use the --thiscpu parameter at installation time to specify a different name.
- Installation and upgrade methods
-
You can install the release using the procedure described in Installing IBM Workload Scheduler.
You can upgrade to this release using the procedure described in Upgrading.
If your environment consists of components at various version levels, see Upgrading in a mixed-version environment when using default certificates.
On Windows operating systems, if you are upgrading from any version earlier than 10.2 GA, before you perform the upgrade, check if the
TWSServerKeyFile.p12 and
TWSServerTrustFile.p12 files are present in any of the following folders:
- master domain manager
-
- installation directory
- \usr\servers\engineServer\resources\security
- Dynamic Workload Console
-
- installation directory
- \usr\servers\dwcServer\resources\security
- If one or both files are present, remove them before you start the upgrade.
- Disk space requirements
-
To obtain the latest information about permanent disk space requirements when installing IBM Workload Scheduler on supported operating systems, run the Hardware requirements report and click on the relevant operating system link
Before starting the installation, ensure you have the necessary disk space available on the file system. Consider that the disk space check calculated by the installation considers the entire space occupied by the
TWA_HOME directory. The space required by the backup is the sum of the following directories:
TWA_HOME/TWS + TWA_HOME/TDWB + TWA_HOME/wastools + TWA_HOME/properties
If the installation fails because of lack of free disk space, stop the installation, free space on your disk, and start the installation again.
In addition to the disk space in the following table, the installation requires an additional 600 MB available on the file system where the IMShared directory is located. *Note: The composer command line of the agent at version 10.2 works correctly with master domain managers at version 9.5 and later.
Table 2. Disk space requirements for installing a master domain manager or a backup master
| Operating System |
Installation directory |
Temporary directory |
| AIX |
2,5 GB |
1,5 GB |
| Microsoft® Windows |
2 GB |
1 GB |
| Linux® |
1,5 GB |
800 MB |
Table 3. Disk space requirements for installing the fault-tolerant agents
| Operating System |
Installation directory |
Temporary directory |
| AIX |
900 MB |
400 MB |
| HP-UX |
1.3 GB |
400 MB |
| Solaris |
920 MB |
400 MB |
| Microsoft Windows |
700 MB |
350 MB |
| Linux |
720 MB |
350 MB |
Table 4. Disk space requirements for installing dynamic agents and z/OS agents
| Operating System |
Installation directory |
Temporary directory |
| AIX |
600 MB |
250 MB |
| HP-UX |
920 MB |
400 MB |
| Solaris |
580 MB |
120 MB |
| Microsoft Windows |
800 MB |
400 MB |
| Linux |
600 MB |
250 MB |
Note: Only on HP and Solaris operating systems, the installation requires also 300 MB free disk space in the temporary directory /var/tmp.
Compatibility
Compatibility is supported on the latest available fix pack for each IBM Workload Scheduler release listed in the table:
Table 5. Compatibility
|
MDM |
DDM |
DM |
FTA |
DA |
ZWS Agent |
| MDM 10.2 |
|
10.2, 10.1, 9.5, 9.4 |
10.2, 10.1, 9.5, 9.4 |
10.2, 10.1, 9.5, 9.4 |
10.2, 10.1, 9.5, 9.4 |
9.4 |
| DM 10.2 |
10.2, 10.1, 9.5, 9.4 |
|
|
10.2, 10.1, 9.5, 9.4 |
|
|
| FTA 10.2 |
10.2, 10.1, 9.5, 9.4* |
10.2, 10.1, 9.5, 9.4 |
10.2, 10.1, 9.5, 9.4 |
|
|
|
| DA 10.2 |
10.2, 10.1, 9.5, 9.4 |
10.2, 10.1, 9.5, 9.4 |
10.2, 10.1, 9.5, 9.4 |
|
|
|
| DDM 10.2 |
10.2, 10.1, 9.5, 9.4 |
|
|
10.2, 10.1, 9.5, 9.4 |
10.2, 10.1, 9.5, 9.4 |
|
Depending on the WebSphere Application Server Liberty version you are using, you might encounter the problems described in the following technotes:
- Versions equal to or higher than 24.0.0.8
- See Possible IWS compatibility issues with Liberty 24.0.0.8 or higher
- Versions ranging from 24.0.0.3 to 24.0.0.8
- See Dynamic Workload Console is not able to open "Monitor Event Rules" nor "Manage workload security" with OpenID authentication
Performing the centralized agent update
Before performing a centralized update on fix packs or upgrade on releases on a stand-alone
fault-tolerant agent to the current version, there are procedures to follow according to the version of the
fault-tolerant agent from which you want to upgrade.
Note: When upgrading a dynamic agent together with a fault-tolerant agent to the current version, if you start the upgrade from the dynamic agent there are no further steps required. The same applies when performing an upgrade of the fault-tolerant agent starting from a dynamic agent.
The table below shows which procedure you must follow to perform the upgrade, according to the fault-tolerant agent version.
Table 6. Steps required before performing the centralized agent update on a stand-alone fault-tolerant agent
| Stand-alone fault-tolerant agent version |
Required steps |
| V9.4 Fix Pack 6 up to V9.5 Fix Pack 4 |
Apply APAR IJ33383 |
|
| V9.5 Fix Pack 4 up to V9.5 Fix Pack 6 |
If not already enabled, enable the use of the HTTPS protocol to connect to the event processor server. For more information about enabling enEventProcessorHttpsProtocol | eh, see Global options - detailed description |
| V9.5 Fix Pack 7 |
No steps required. |
| V10.1 up to V10.1 Fix Pack 3 |
If not already enabled, enable the use of the HTTPS protocol to connect to the event processor server. For more information about enabling enEventProcessorHttpsProtocol | eh, see Global options - detailed description.
Then, from the same workstation where the fault-tolerant agent
is installed, copy the TWSClientKeyStore files from TWA_DATA_DIR/ssl/GSKit to TWA_DATA_DIR/ITA/cpa/ita/cert.
Note: The owner of the new TWSClientKeyStore files and the permissions granted must be the same of the existing files.
|
| V10.1 Fix Pack 4 |
If not already enabled, enable the use of the HTTPS protocol to connect to the event processor server. For more information about enabling enEventProcessorHttpsProtocol | eh, see Global options - detailed description.
Then, search for the APAR number IJ50967 on IBM Fix Central, download the curl file and save it inside TWS/ITA/cpa/ita.
Note: The owner of the new curl file and the permissions granted must be the same of the existing curl file.
|
| V10.2 |
If not already enabled, enable the use of the HTTPS protocol to connect to the event processor server. For more information about enabling enEventProcessorHttpsProtocol | eh, see Global options - detailed description.
Then, search for the APAR number IJ50967 on IBM Fix Central, download the curl file and save it inside TWS/ITA/cpa/ita.
Note: The owner of the new curl file and the permissions granted must be the same of the existing curl file.
|
| V10.2.1 |
Not supported. |
Documentation updates
Any additions or changes to the documentation as a result of this release have been integrated into the online product documentation available in IBM Workload Scheduler product information.
Contacting IBM Workload Scheduler Software Support
Before contacting IBM Software Support with a problem, refer to the IBM Software Support site by accessing the following Web address: https://www.ibm.com/support/home/
To access IBM support, click the IBM support link at the bottom right of the page.
If you want to contact IBM Software Support, see the IBM Software Support Handbook at the following Web site: http://techsupport.services.ibm.com/guides/handbook.html
The guide provides information about how to contact IBM Software Support, depending on the severity of your problem, and the following information:
- Registration and eligibility.
- Telephone numbers, depending on the country in which you are located.
- Information you must have before contacting IBM Software Support.
Notices
This information was developed for products and services offered in the US. This material might be available from IBM Workload Scheduler in other languages. However, you may be required to own a copy of the product or product version in that language in order to access it.
IBM Workload Scheduler may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM Workload Scheduler representative for information on the products and services currently available in your area. Any reference to an IBM Workload Scheduler product, program, or service is not intended to state or imply that only that IBM Workload Scheduler product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM Workload Scheduler intellectual property right may be used instead. However, it is the user's responsibility to evaluate and verify the operation of any non-IBM Workload Scheduler product, program, or service.
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Portions of this code are derived from IBM Workload Scheduler Sample Programs.
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