Troubleshooting
Problem
Related events phase reports 'Finished with errors' in the configure analytics tab.
Symptom
The following error appears in impactserver-errors.log when this problem occurs;
18 Feb 2020 15:56:11,509 ERROR [NOIProcessRelatedEvents] Failed to create a group for configuration : <config>. Check the log file for more info. Error message: java.lang.String incompatible with java.lang.Integer
18 Feb 2020 15:56:11,509 ERROR [NOIProcessRelatedEvents] Full error:
java.lang.ClassCastException: java.lang.String incompatible with java.lang.Integer
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTPTP","label":"Netcool Operations Insight"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
ibm13272925