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Troubleshooting
Problem
Attempts to record a Citrix test using IBM Rational Performance Tester (RPT), either using an ICA file or a web interface recording, results in the error "java.io.IOException: Cannot run program "
Symptom
Steps to reproduce:
- Start a new Citrix recording session.
- Use either an ICA file or a web interface recording
In this particular case the Citrix client fails to launch.
Within the Recording Control view, a message is displayed:
While preparing the recording session, the deployment of remote components has failed. The session has aborted.
[{"Product":{"code":"SSMMM5","label":"IBM Rational Performance Tester"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Extension for Citrix Presentation Server","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.0;8.0.0.1;8.0.0.2;8.0.0.3;8.0.0.4;8.1;8.1.0.1;8.1.0.2;8.1.0.3;8.1.1;8.1.1.1;8.1.1.2;8.2;8.2.0.1;8.2.0.2;8.2.0.3;8.2.0.4;8.2.0.5;8.2.0.6;8.2.1;8.2.1.1;8.2.1.2;8.2.1.3;8.2.1.4;8.2.1.5;8.3;8.3.0.1;8.3.0.2;8.3.0.3;8.5;8.5.0.1;8.5.0.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
More support for:
IBM Rational Performance Tester
Software version:
8.0, 8.0.0.1, 8.0.0.2, 8.0.0.3, 8.0.0.4, 8.1, 8.1.0.1, 8.1.0.2, 8.1.0.3, 8.1.1, 8.1.1.1, 8.1.1.2, 8.2, 8.2.0.1, 8.2.0.2, 8.2.0.3, 8.2.0.4, 8.2.0.5, 8.2.0.6, 8.2.1, 8.2.1.1, 8.2.1.2, 8.2.1.3, 8.2.1.4, 8.2.1.5, 8.3, 8.3.0.1, 8.3.0.2, 8.3.0.3, 8.5, 8.5.0.1, 8.5.0.2
Operating system(s):
Windows
Document number:
499719
Modified date:
16 June 2018
UID
swg21653661
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