Troubleshooting
Problem
Customer "cloned" the production server to a new server from W2008R2 to W2019 Server.
Everything appears to work except for errors when importing documents from Oracle to EDI. The error messages only occur on the new server.
The original server does not get any errors with the same data.
Everything appears to work except for errors when importing documents from Oracle to EDI. The error messages only occur on the new server.
The original server does not get any errors with the same data.
Symptom
ODB-0732 Incorrect Element Format
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS6V3G","label":"Sterling Gentran:Server for Microsoft Windows"},"ARM Category":[{"code":"a8m50000000L2TvAAK","label":"Mapping and Translation-\u003ETranslation Error"}],"ARM Case Number":"TS018686349","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
22 August 2025
UID
ibm17186521